1. Information We Collect
We collect personal information that you provide directly when placing an order or contacting us. This includes your name, email address, phone number, shipping address and payment information.
Payment details (credit card numbers) are collected and processed by Stripe. We do not store your full card information on our servers.
2. How We Use Your Information
We use your personal information to process orders, fulfill merchandise purchases, communicate about custom builds and respond to your inquiries.
We may also use your information to improve the website and our services. We will never use your data for purposes unrelated to the services you requested from us.
3. Third-Party Services
We share limited personal information with trusted third parties that help us operate our business:
Stripe processes all payments securely. Your payment information is handled directly by Stripe and subject to their privacy policy.
Printful handles merchandise fulfillment. Your name and shipping address are shared with Printful to deliver your order.
We may add Google Analytics in the future to understand how visitors use the site. If added, it will collect anonymized browsing data only.
We do not sell, trade or rent your personal information to anyone.
4. Cookies
This site uses minimal cookies. Session cookies are used for site administration. Stripe may set cookies during the checkout process to handle payment securely.
We do not use tracking cookies or advertising cookies. If that changes in the future, this policy will be updated.
5. PIPEDA Compliance
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's federal privacy law. Under PIPEDA, you have the right to:
Access the personal information we hold about you. Request corrections to inaccurate information. Request deletion of your personal data, subject to legal obligations we may have to retain certain records.
We collect personal information only with your knowledge and consent. We use it only for the purposes we have identified. We protect it with appropriate security measures.
6. Data Retention
We retain order records and transaction history as required for tax and accounting purposes under Canadian law.
You may request deletion of your personal data at any time. Where we are legally required to keep certain records, we will explain what is retained and why. All other data will be deleted upon request.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure or misuse. Payment processing is handled entirely by Stripe using industry-standard encryption.
No method of transmission over the internet is 100% secure. While we work to protect your data, we cannot guarantee absolute security.
8. Changes to This Policy
We may update this privacy policy from time to time. Changes take effect as soon as they are posted on this page. We encourage you to review this page periodically.
9. Contact
For privacy-related requests, questions or concerns:
Syndicate Speed Shop
Squamish, BC, Canada
Phone: (604) 555-1234
Email: contact@syndicate.makesafetyeasy.com